|**Orders placed between November 24, 2023, and December 24, 2023, can be returned until January 14 , 2024, under our extended holiday return policy.|
Shipping in Canada:
We offer free standard shipping in Canada on all orders over $149.
A flat standard shipping rate is calculated based on your region for orders under 200$. Delivery times may vary depending on location.
Please allow 1-2 business days for us to process your order.
You may also select these shipping options at checkout: (costs will differ based on location)
Canada Post Xpresspost: 2-3 business days, depending on the location of your shipping address
Canada Post Priority: 1-2 business days, depending on the location of your shipping address
If eligible for free shipping, please note this will be automatically applied at checkout, no code is needed.
You can track your shipment thru your order at our websit or the link at your order shipment confirmation.
Pick-up in store:
Pick-up of your online purchase is available in one of our locations for free for any purchases.
Please allow 2-3 business days for us to process your order. Please specify the store you would like to pick up your order.
A confirmation e-mail will be sent to notify you that the items are ready for pick up. Do not go to the store until you receive this confirmation e-mail.
We need a copy of your invoice and your photo identification to pick up your item. Any shipments to the store are free of charge.
National & International shipping:
All orders made outside of Canada are not eligible for free shipping.
After you submit your shipping information at checkout, all available shipping options will appear based on your location.
Please note that international orders may be subject to additional duties and taxes that aren't covered by Big Time.