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Shipping and Returns

Shipping in Canada: 

We offer free standard shipping in Canada on all orders over $199.

There is a flat standard shipping rate of $15 for orders under $199

Please allow 2-3 business days for us to process your order. 

You may also select these shipping options at checkout: (costs will differ based on  location)

  • Canada Post Xpresspost: 2-3 business days, depending on the location of your shipping address 

 

  • Canada Post Priority: 1-2 business days, depending on the location of your shipping address

 

International shipping: 

All orders made outside of Canada are not eligible for free shipping.

After you submit your shipping information at checkout, all available shipping options will appear based on your location. 

Please note that international orders may be subject to additional duties and taxes. 

 

Returns :

All returns cannot have been worn or used and must be in its original packaging. 

All returned items that have visible damage will not be eligible for return. 

Returns must be made within 30 days of the delivery date and must be kept in its original packaging for a full refund. 

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds will be issued within four weeks of giving the package to the return shipper, but in most cases, the refund will not take this long to receive. 


To return an item, please email: website@bigitmewatches.ca

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