Repairs | Réparations

At Big Time Watches, we want our customers to feel unparalleled trust and security in purchasing a timepiece from us. As such, Big Time offers matchless after-sales service. In addition to our 30-day return policy, you always have a multi-year warranty on any brand-name timepiece with the manufacturer.

If you can visit our stores, we have even more options for you. For analog watches, Big Time will handle a warranty repair for you within the first six months, absolutely free of charge. We will either have our licensed watchmaker repair it for you or we will send it to the company for repair at no cost to the customer.

For all other repairs, we keep a fully licensed watchmaker and carry numerous parts that will permit a timely repair at a fraction of the cost that our competitors would charge.

To drop off a watch and begin the repair process, feel free to visit one of our physical locations. Estimates are always free.

Our locations are as follows: 

Big Time Eaton
Centre Eaton
705 Rue Ste-Catherine
Montreal, QC
H3B 4G5

Big Time Laval
Carrefour Laval
3035 Blvd. Le Carrefour
Laval, QC
H7T 1C8

Big Time St-Bruno
Promenades St-Bruno
1 Bvld des Promenades
St-Bruno, Quebec
J3V 5J5

Big Time Rockland
Centre Rockland
2305 Chemin Rockland
Montréal, QC
H3P 3E9